Cookie Policy
This Cookie policy applies to Sports Travel and Hospitality Group trading as Rugby World Cup Experiences (hereinafter referred to as “STH” or “we”, or “our”) for all dimensions and activities, in all geographies where we operate. Where local legislation requires a higher level of protection than this Policy for Personal Data including data collected via Cookies, the local legislation will always take precedence over this Cookie policy.
STH is the data Controller who collects and processes the personal information you provide on our different websites, portals, applications, and platforms (“Our Site”).
Our Cookie policy aims to show you how we respect the privacy of all visitors and users of Our Site.
If you have any questions regarding the more general processing of your personal information on Our Site, please refer to our Privacy Policy or contact us by sending an email to the following email address: DataProtection.UKandIE@sodexo.com.
DEFINITIONS
| Controller | The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; |
| Cookies | As defined in Section 1 of this policy; |
| Our Site | The STH website, portal, application, or platform you are using; |
| Personal data | Means any information relating to an identified natural person or one that can be directly or indirectly identified by reference to an identification number or to one or more factors specific to this person; |
| Processor | A natural or legal person, public authority, agency or other body which processes personal data on behalf of the Controller; |
| “us” or “our” | The STH entity acting as data Controller |
| “you” | Our Site user/visitor |
1. WHAT ARE COOKIES AND SIMILAR TECHNOLOGIES?
Cookies are small files, downloaded on your device when you access Our Site, with the aim to recognise your device or to store information about your preferences or past actions. They are used to help you navigate efficiently and perform certain functions on all our different Sites.
Other tracking technologies, such as pixel tags or web beacons, may also be used on your device to collect unique identifiers associated with it and other data such as your IP address. Pixels tags or web beacons are small images placed on a web page or in an email. The web beacon operates as a tag that records a user’s visit to a particular web page or viewing of a particular e-mail.
Some tracking technologies are specific to mobile applications such as the SDKs (Software Development Kit). SDKs are packages of tools that help our apps function on an iOS or Android environment. SDKs help us understand how you interact with Our Site and collect certain information about the device and network you use to access, it also helps our applications communicate with third parties through what is called an application programming interface, or API (e.g. when sharing content on Facebook). SDKs may then collect and send data back to the third party that provides them (e.g. Google or Apple, Facebook etc.), which may be used to build your profile as the application user, which can then be used for targeted ads.
These tracking technologies use data in the same way as cookies and as such are subjected to this policy.
We use the term “Cookies” in this document for all the different kinds of tracking technologies, as a facilitator for the global understanding on all Our Sites.
2. WHAT COOKIES DO WE USE?
The types of Cookies that we use may be:
► Session Cookies: such Cookies allow Our Site to link your actions during a session and are automatically deleted when you close your session on Our Site.
► Persistent Cookies: such Cookies remain stored in your device until it reaches a defined expiration date which can be days or minutes. They may be used for a variety of purposes including remembering your preferences and choices when using a Site or for targeted advertising.
► First party Cookies: such Cookies are stored by the Site you are visiting, with the purpose to improve your experience and are set by a Site owner (us).
► Third party Cookies: such Cookies are set by a technology provider, such as an analytics company, advertising network or social media platform that is independent from us.
More specifically, the Cookies used on Our Site are categorised as follows:
► Necessary cookies;
► Statistic cookies;
► Marketing cookies (which can also include social network Cookies)
A. NECESSARY COOKIES
Necessary Cookies are Cookies that must be present for the Site to provide the basic functions and without which the Site and its functionalities would not work correctly.
They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms (e.g., to register to events or to provide feedbacks). They can also maintain your session open when you identify yourself on the Site.
Your consent is not necessary for these Cookies according to the applicable regulation, but you should be informed of their use.
More information on the different necessary Cookies used on Our Site, including the data retention period, purpose and third parties if any, can be found in Sections 3 and 4 of this policy.
B. STATISTIC COOKIES
Statistic Cookies, which include analytics technologies, help us with the performance and design of Our Site. This function allows us to measure how many times a page has been visited, to know which pages and functionalities are the most and least popular and see how visitors move around the Site to improve your experience.
Those Cookies might also count visitors who have come to Our Site after having viewed a STH banner ad on a third-party site.
If you do not accept these Cookies, or withdraw your consent, we will have no supporting information to improve Our Site or to determine how well it is received by our end users. These Cookies basically allow you to let us know how well Our Site is doing.
The information collected by these Cookies could also be aggregated. Our Site analytics metrics, reports and statistics, if used alone, do not allow us or our providers, to identify an individual User. In this case, the Cookie may not be subject to your consent.
You can manage your consent and find more information on the different Statistic Cookies used on Our Site, including the data retention period, purpose and third parties if any, in Sections 3 and 4 of this policy.
C. MARKETING COOKIES
Marketing Cookies are installed on Our Site by us and our advertising partners to present advertisements that are relevant to you and better reflect your interests instead of generic advertisements that might not interest you. These cookies can include social network Cookies that allow you to share content on social networks and to improve the user-friendliness of our content thanks to the sharing buttons, in particular towards Facebook, Twitter and LinkedIn.
The social networks that provide the sharing buttons may identify you through this process only if your account on the relevant network was activated on your terminal. STH does not have control over the process used by social networks to collect information about you.
Marketing Cookies uniquely identify your browser and/or your device. If you do not allow these Cookies, you will not experience our targeted advertising across different platforms. It is possible however that you may still see our non-targeted advertisements on these platforms.
These Cookies collect information relating to the origin of your visit, where you were exposed to STH advertising, what advertising feature you saw, whether you arrived directly or indirectly to Our Site, the device you used to visit Our Site, and which downloads you performed.
In addition, we also use Cookies on certain parts of Our Site to communicate with third party data providers to extrapolate your digital behaviour. This helps us understand your behaviour and provide more relevant advertising in the future.
You can manage your consent and find more information on the different Marketing Cookies used on Our Site, including the data retention period, purpose and third parties if any, in Sections 3 and 4 of this policy.
3. INTERNATIONAL TRANSFERS OF PERSONAL DATA?
The use of some of these Cookies may lead to international transfers of your Personal data to third parties located in third countries that do not offer the same level of protection of Personal data as within the UK, New Zealand or Australia, namely in the United States of America.
Indeed, the risks associated with those international transfers of Personal data are that, since the third parties concerned can be qualified as a provider of electronic communications services, local administrative and governmental authorities might have access to your Personal data in accordance with applicable national surveillance laws.
Nonetheless, according to the (UK) GDPR and Australian Privacy Principles, those kinds of international transfers of Personal data are possible if you explicitly consent to the proposed transfer, after having been informed of the possible risks of such transfers for the data subject due to the absence of an adequacy decision or alternative appropriate safeguards.
Therefore, if you consent to Cookies through the cookie banner, please be aware that you consent to those transfers, and accept the risks described above. If you refuse to consent to those Cookies, it will have no consequence on your use of the Site.
You can manage your consent to the Cookies and to the transfers of Personal data, and find more information on the different used on Our Site, including the data retention period, purposes and information regarding international transfers of Personal data to third parties if any (type of data transferred, security measures implemented so that the transfers can be carried out in a secure way for the data subjects, recipients, etc.), in the description of the Cookies in Sections 3 and 4 of this policy.
4. HOW LONG ARE COOKIES STORED?
Session Cookies are automatically deleted when you close your session.
Persistent Cookies will be stored on your device for a maximum duration of 13 months unless you clear the Cookies using your browser settings and erase your browser cache.
5. HOW TO MANAGE COOKIES ON OUR SITE?
When you first visit Our Site, a banner aimed at obtaining your consent to the use of Cookies will appear.
As long as you have not expressed your choice, this banner will remain visible, in accordance with the applicable regulation and no Cookies (other than Necessary Cookies) will be installed on your device.
When you choose to refuse Cookies, an opt-out Cookie will be placed on your device, so that we can record the information that you have objected to the use of Cookies. Every six (6) months, we will ask you to confirm your choice to the installation of Cookies with the reappearance of the Cookie banner.
If you delete the opt-out Cookie (by erasing your browser cache or using the privacy mode for example), it will no longer be possible to identify you as having opted out to the use of Cookies. Consequently, you will be offered the choice concerning Cookies again the next time you visit Our Site.
Necessary Cookies do not require your consent.
For Statistic and Marketing Cookies, you can give your consent or refuse them at any time by:
► Using the tick boxes available on the banner;
► Setting up your device or browser settings to accept or refuse Cookies.
However, please be aware that if you do turn off Cookies you will not be able to fully experience some of the features of Our Site. For example, you will not be able to benefit from automatic log-on and other personalisation features of Our Site.
Please also note that you would need to set up all the browsers of your different devices (tablets, smartphones, computers) in order to always refuse Cookies. There are various ways to configure browsers. Please refer to the “Help” section of your browser to understand how to configure it and exercise your options.
- Using Google ChromeTM;
- Using Mozilla Firefox TM;
- Using Microsoft Edge TM;
- Using Opera TM;
- Using Internet Explorer TM;
- Using Apple Safari TM.
You also have the possibility to disable the following audience measurement cookies:
- You can disable “Google Analytics” Cookies, by downloading the module accessible from the following address: https://tools.google.com/dlpage/gaoptout/
Regarding social network Cookies, please consult the relevant policies of the social network to learn more about the purposes for which they use the information collected via the sharing buttons and to know how to exercise your choice.
6. CHANGES TO THIS COOKIES POLICY
We may change this Cookie policy statement as needed. Please note that this policy is likely to change with the future entry into force of any new applicable regulation or law, and in particular in the European Union, the e-Privacy Regulation. If changes to the policy are made, it may take up to 30 business days before new privacy practices are implemented. Check this page periodically if you would like to monitor changes. Changes in this policy may also trigger the Cookie banner to reappear.
7. CONTACT US
If you have any questions or you do not feel that your concerns have been addressed in this Cookie policy, please contact us by sending an email to the local data protection team at DataProtection.UKandIE@sodexo.com
For further information on your data protection rights please refer to the Privacy Policy.
If you have a general enquiry, not related to data protection, please contact Hello2027@RWCExperiences.com
This website uses cookies.
We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. For more information on how we use cookies and your information see our privacy policy and cookie policy.
Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy. Please state your consent ID and date when you contact us regarding your consent.
Your consent applies to the following domains: experiences.rugbyworldcup.com
Cookie declaration last updated on 10/06/2025 by Cookiebot:
Necessary (4)
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
| Name | Provider | Purpose | Maximum Storage Duration | Type |
|---|---|---|---|---|
| __cf_bm | experiences.rugbyworldcup.com | This cookie is used to distinguish between humans and bots. This is beneficial for the website, in order to make valid reports on the use of their website. | 1 day | HTTP Cookie |
| ar_debug | Checks whether a technical debugger-cookie is present. | 3 months | HTTP Cookie | |
| audit | Rubicon Project | Determines whether the visitor has accepted the cookie consent box. This ensures that the cookie consent box will not be presented again upon re-entry. | 1 year | HTTP Cookie |
| CookieConsent | experiences.rugbyworldcup.com | Stores the user's cookie consent state for the current domain | 1 year | HTTP Cookie |
Statistics (1)
Statistic cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
| Name | Provider | Purpose | Maximum Storage Duration | Type |
|---|---|---|---|---|
| PugT | PubMatic | Used to determine the number of times the cookies have been updated in the visitor's browser. Used to optimize the website's server efficiency. | 30 days | HTTP Cookie |
Marketing (25)
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.
| Name | Provider | Purpose | Maximum Storage Duration | Type |
|---|---|---|---|---|
| _fbp | Meta Platforms, Inc. | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | 3 months | HTTP Cookie |
| _ga | Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. | 2 years | HTTP Cookie | |
| _ga_# | Used to send data to Google Analytics about the visitor's device and behavior. Tracks the visitor across devices and marketing channels. | 2 years | HTTP Cookie | |
| _gcl_au | Used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | 3 months | HTTP Cookie | |
| _gcl_ls | Tracks the conversion rate between the user and the advertisement banners on the website - This serves to optimise the relevance of the advertisements on the website. | Persistent | HTML Local Storage | |
| am-uid | Admixer | This cookie is used to identify the visitor and optimize ad-relevance by collecting visitor data from multiple websites – this exchange of visitor data is normally provided by a third-party data-center or ad-exchange. | 3 months | HTTP Cookie |
| audit_p | Rubicon Project | Pending | 1 year | HTTP Cookie |
| bs/cm.aspx | Admixer | Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers. | Session | Pixel Tracker |
| c | Bidswitch | Regulates synchronisation of user identification and exchange of user data between various ad services. | 1 year | HTTP Cookie |
| csync | Smart | Optimises ad display based on the user's movement combined and various advertiser bids for displaying user ads. | 30 days | HTTP Cookie |
| khaos | Rubicon Project | Registers user data, such as IP address, geographical location, visited websites, and what ads the user has clicked, with the purpose of optimising ad display based on the user's movement on websites that use the same ad network. | 1 year | HTTP Cookie |
| khaos_p | Rubicon Project | Pending | 1 year | HTTP Cookie |
| KRTBCOOKIE_# | PubMatic | Registers a unique ID that identifies the user's device during return visits across websites that use the same ad network. The ID is used to allow targeted ads. | 3 months | HTTP Cookie |
| lastExternalReferrer | Meta Platforms, Inc. | Detects how the user reached the website by registering their last URL-address. | Persistent | HTML Local Storage |
| lastExternalReferrerTime | Meta Platforms, Inc. | Detects how the user reached the website by registering their last URL-address. | Persistent | HTML Local Storage |
| match | Improve Digital | Sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. | Session | Pixel Tracker |
| OTP | Onetag | Presents the user with relevant content and advertisement. The service is provided by third-party advertisement hubs, which facilitate real-time bidding for advertisers. | 13 months | HTTP Cookie |
| pid | Smart | Registers a unique ID that identifies a returning user's device. The ID is used for targeted ads. | 3 months | HTTP Cookie |
| receive-cookie-deprecation | Rubicon Project | Collects information on user behaviour on multiple websites. This information is used in order to optimize the relevance of advertisement on the website. | 3 months | HTTP Cookie |
| tap.php | Rubicon Project | Registers data on visitor such as IP addresses, geographical location and advertisement interaction. This information is used optimize the advertisement on websites that make use of Rubicon Project-services. | Session | Pixel Tracker |
| TestIfCookieP | Smart | Identifies new users and generates a unique ID for each user. | 13 months | HTTP Cookie |
| topicsLastReferenceTime | Meta Platforms, Inc. | Collects data on the user across websites - This data is used to make advertisement more relevant. | Persistent | HTML Local Storage |
| tuuid | Bidswitch | Registers whether or not the user has consented to the use of cookies. | 1 year | HTTP Cookie |
| tuuid_lu | Bidswitch | Contains a unique visitor ID, which allows Bidswitch.com to track the visitor across multiple websites. This allows Bidswitch to optimize advertisement relevance and ensure that the visitor does not see the same ads multiple times. | 1 year | HTTP Cookie |
| w/1.0/sd | Openx | Registers data on visitors such as IP addresses, geographical location and advertisement interaction. This information is used optimize the advertisement on websites that make use of OpenX.net services. | Session | Pixel Tracker |
Unclassified (2)
Unclassified cookies are cookies that we are in the process of classifying, together with the providers of individual cookies.
| Name | Provider | Purpose | Maximum Storage Duration | Type |
|---|---|---|---|---|
| __arcID | audience.arcspire.io | Pending | 1 year | HTTP Cookie |
| v1/px.gif | audience.arcspire.io | Pending | Session | Pixel Tracker |