Help Center
Â
General
How can I pay for my Rugby World Cup Experiences order?
Customers can make payment in full via card or bank transfer.
For orders greater than AUS$100,000, payment can be made with a 50% deposit with the remaining balance due by December 2026.
Can I book accommodation through Rugby World Cup Experiences?
Yes, you can book accommodation by calling us on 1800 403 811.
What does Rugby World Cup Experiences offer?
Rugby World Cup Experiences offers tailored packages that provide fans with flexible, ticket-inclusive premium experiences to Men’s Rugby World Cup Australia 2027.
How can I purchase a Rugby World Cup Experiences package to Men's Rugby World Cup 2027?
Rugby World Cup Experiences is the official provider of ticket-inclusive travel and hospitality packages for the tournament. You can purchase packages here or by calling us on 1800 403 811.
What matches are currently on-sale with Rugby World Cup Experiences?
From July 2025, you can purchase Rugby World Cup Experiences packages for matches taking place at Perth Stadium, Brisbane Stadium and Stadium Australia in Sydney | Wangal. Packages for other matches will be on sale in 2026.
Tournament
When will the RWC 2027 draw take place?
The RWC 2027 draw is currently scheduled to take place in December 2025 once all 24 teams have qualified in November 2025.
When will the RWC 2027 match schedule be released?
The match schedule is set to be announced in early 2026.
Which stadiums will host Australia's pool matches?
Host venues for Australia’s matches will be confirmed in due course.
Which stadiums will host the knockout stages?
Host venues for the knockout matches will be confirmed in due course. Stadium Australia in Sydney | Wangal will host the final.
When and where will the tournament take place?
The tournament will be hosted in Australia between 1 October, 2027 and 13 November, 2027. The opening match will take place at Perth Stadium on 1 October, 2027 with the final taking place at Stadium Australia in Sydney | Wangal on 13 November, 2027.
How many teams will compete in the tournament?
24 teams will compete in the tournament in a new format, which will feature six pools of four teams and with a round of 16 added prior to the quarter-finals.
Ticketing
When are tickets going on sale to the general public?
Details about Men's Rugby World Cup 2027 tickets will be announced soon. Please register your interest at https://www.rugbyworldcup.com/2027.
Will Rugby World Cup Experiences packages be available for customers with accessibility requirements?
Yes, if you have any accessibility requirements, please contact us on 1800 403 770 so that we can ensure you have the most appropriate offering and seating.
Can I purchase general admission tickets from Rugby World Cup Experiences?
No, you can only purchase an official travel or hospitality inclusive package from Rugby World Cup Experiences. Details about Men's Rugby World Cup 2027 tickets will be announced soon. Please register your interest at https://www.rugbyworldcup.com/2027.
Can I resell my premium experiences tickets?
No, Rugby World Cup Experiences packages and match tickets included within the RWC Experience Package cannot be resold, as detailed in our Terms and Conditions. If you are no longer able to attend a match, you can transfer your ticket to someone who can.
Hospitality
Is there a dress code?
There is no strict dress code – smart casual is recommended and rugby apparel is welcome.
Are there any age restrictions to access Rugby World Cup Experiences facilities?
All guests under the age of 18 must be accompanied by an adult. Children aged 2 and under as of match day will not need a ticket to access the venue.
Travel
What is the best way to get to the stadium?
The easiest and best way to get to the stadium is through public transport. Further details will be provided to ticketholders closer to the tournament.
Can I bring luggage?
It is advised that only essentials are brought on match days. Every stadium and Rugby World Cup Experiences facility will have a list of prohibited items and policies on luggage size, which will be advised closer to the tournament.